AXYN Hosting Privacy Policy

AXYN LIMITED – Cursus House, Brampton Lane, Portsmouth, PO3 5TB. Registered in England & Wales Company No: 16789207

PRIVACY POLICY

  1. INTRODUCTION AXYN LIMITED ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web hosting services.
  2. INFORMATION WE COLLECT We collect information that you provide directly to us, including:
  • Personal identification information (name, email address, phone number)
  • Billing and payment information
  • Technical information (IP addresses, browser type, device information)
  • Service usage data and website analytics
  1. HOW WE USE YOUR INFORMATION We use the information we collect to:
  • Provide, maintain, and improve our hosting services
  • Process payments and send billing notifications
  • Respond to customer support requests
  • Send important service updates and security alerts
  • Comply with legal obligations
  • Prevent fraud and enhance security
  1. DATA SHARING AND DISCLOSURE We do not sell your personal information. We may share your information only in the following circumstances:
  • With service providers who assist in our operations (payment processors, infrastructure providers)
  • When required by law or to protect our legal rights
  • In connection with a business transfer, merger, or acquisition
  • With your explicit consent
  1. DATA SECURITY We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
  2. DATA RETENTION We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account data is retained for the duration of your service agreement and for a reasonable period thereafter.
  3. YOUR RIGHTS Under the UK General Data Protection Regulation (GDPR), you have the right to:
  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time
  1. COOKIES AND TRACKING We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.
  2. THIRD-PARTY LINKS Our services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
  3. CHILDREN'S PRIVACY Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
  4. INTERNATIONAL DATA TRANSFERS Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
  5. CHANGES TO THIS POLICY We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the effective date.
  6. CONTACT INFORMATION If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

AXYN LIMITED Cursus House, Brampton Lane Portsmouth, PO3 5TB Email: support@axyn.co.uk Phone: 0333 112 3310

Effective Date: November 2025

Registered in England & Wales Company No: 16789207

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